Terms and Conditions of Sale

We have built our business on the satisfaction of our clients. If you experience any issues with our products, please contact us at your earliest convenience by email at hello@thestyledsofa.com

Please read these Terms and Conditions of Sale carefully and in full, as they contain important information about your rights and obligations.

Terms and Conditions

General

The customer accepts these Terms and Conditions of Sale when an order is placed with The Styled Sofa Pty Ltd.

IKEA is a registered trademark of Inter-IKEA Systems B.V. and is not affiliated with The Styled Sofa Pty Ltd.

These Terms and Conditions constitute a binding Agreement between the you, (“the Customer” “you”) and The Styled Sofa Pty Ltd (The Styled Sofa). The Styled Sofa reserves the right, at its sole discretion, to change, modify, add or remove parts of these Terms and Conditions at any time. It is the Customer’s responsibility to check these conditions periodically for changes.

The Styled Sofa does not warrant that quality, suitability or usage of our products conform to your expectations.

The Styled Sofa is not liable for any damages or any costs incurred by the customer because of typographical errors or outdated information on this website.

Our products

We take considerable effort to represent our products online as they appear in real life. As our product images will be viewed through a device or computer screen, we cannot guarantee the colour you view on your screen is accurate.

Our products are made to order and finished to exacting standards. As minor colour variations occur in fabric batches, we are cannot guarantee absolute colour consistency in our products. Similarly, our samples are indicative and should be used as a guide only, as the finished product colour may vary slightly from the sample.

Our products are based on the sizes of Ikea’s models and measurements.

From time to time, some design options may not be available due to circumstances beyond our control. If your selected product is unavailable, we will contact you asap to discuss alternatives.

Quotations and Orders

An order confirmation will be emailed to you in acknowledgement of receipt of your web order. This document supersedes all prior correspondence in relation to your order (verbal, written, graphic or otherwise). We will proceed with your order, as per the web order confirmation, unless we receive written notification of any requested changes within 12 hours of the order being placed.

All requests for modifications must be submitted in writing and are subject to The Styled Sofa's approval. Additional lead time and charges may apply.

Price and payment

All prices are shown in Australian Dollars and exclude 10% Goods and Services Tax. Any relevant taxes are added at the checkout depending on the region you are ordering from.
The Styled Sofa Pty Ltd reserves the right to change the prices on the website at any time and correct any pricing errors that may occur.

Full payment is required at the time of ordering.

The Styles Sofa Pty Ltd is entitled to charge a credit card fee to applicable transactions. The fee is calculated by multiplying the order amount by the prevailing rate applied by The Styled Sofa from time to time on credit card transactions involving the relevant credit card type. The fee is payable at the same time as the amount in relation to which the fee is charged.

For payments via PayPal, PayPal’s terms of use apply to the transaction and the customer accepts and agrees to PayPal’s terms and conditions for payment services.
For payments via AfterPay, AfterPay’s terms of use apply to the transaction and the customer accepts and agrees to AfterPay’s terms and conditions for payment services.

Timeframes

Our products are made to order and completed approximately 2-3 weeks from the order date in most cases.  With delivery, you should expect to receive your order 6-8 weeks after placing an order.

Pre Christmas is considered our peak period and clients should expect orders placed in this time to take longer. Our workroom closes annually for 3 weeks to celebrate Chinese New Year. It is a time for our manufacturers to spend time with family and to celebrate the fortunes the new year will bring. This can effect lead times, but only slightly.

If you have concerns about timeframes, please contact us for current lead time estimates. Whilst we always make every effort to achieve nominated timeframes, the lead times we provide are estimates, not guarantees, and are subject to change without prior notice. Delays do not constitute a breach of contract and The Styled Sofa is in no way liable for any resulting damages. In the event of a delay, clients are notified as quickly as possible.

Delivery

Delivery times will be arranged with you once goods are received into The Styled Sofa HQ. As a third-party delivery service is used, The Styled Sofa is unable to confirm delivery dates in advance. Delivery times should always be understood to be an estimate and The Styled Sofa will not be held responsible for delays by the shipping company.

Standard delivery covers a single delivery at ground level during normal weekday delivery hours.

Whilst we endeavour to deliver to every Australian address, we are limited by our third party shipping partners. Please contact us if you live in a rural or remote area before placing your order.

Warranty

Installation of The Styled Sofa products is the sole responsibility of the Customer and The Styled Sofa will not be responsible for any damage or loss the Customer suffers or incurs in connection with the installation of The Styled Sofa products.

The Styled Sofa is not liable for any damages or costs that may occur in conjunction with installation and general use of The Styled Sofa products.

Advice

We appreciate the design process can be complex. If you are having trouble working out what to order, please email us with your query. We will offer as much assistance as we can, however the sole responsibility for the choice and subsequent order rests with the customer.

The advice and information contained on this website is general in nature and does not take into account your personal situation or design requirements. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a qualified interior specialist.

Whilst all material and information on the website and information communicated to you via the website is provided in good faith and is believed to be accurate and current as at the date of publication, The Styled Sofa provides no guarantee that any material or information on the website, linked websites or information communicated to you will be accurate or complete. In addition, all such material is provided as general information and guidance only, is not intended as professional advice and must not be relied upon as such.

Intellectual Property

The Styled Sofa Pty Ltd owns all copyright and other intellectual property rights in its products and specifications.

The Styled Sofa Pty Ltd owns the copyright and any other intellectual property rights in all material on this website. Materials include, but are not limited to, the design, layout, look, appearance, graphics and documents on this website, as well as other content such as articles and other text.

The materials and designs displayed on this website, including without limitation all products sold, editorial material, design schemes, information, images and photographs, graphic materials, names and logos are solely the property of The Styled Sofa and are protected by intellectual property laws. The Styled Sofa does not grant any licence or right in, or assign all or part of its intellectual property rights in any instance.
You may not copy, reproduce, publish, distribute, modify, create derivative works of, rent, lease, sell, transfer, display, transmit, compile or collect in a database, or in any manner commercially exploit any part of the The Styled Sofa website content or our services in whole or in part unless expressly authorised by The Styled Sofa or the relevant third party owner.

Advice and information contained on this website is not be used for commercial purposes.

Simplicity, Carried To An Extreme

Become elegance